Reduce redundant transactional processing time by implementing robotic process automation (RPA) and mass upload capabilities. Time savings will be repurposed into other higher value added services.
Improve transactional processing quality by eliminating duplicate data entry by regional Human Capital Management (HCM) staff.
Approach
BRS regional representatives identify potential processes for RPA development, evaluate suitability for standardization and automation, and estimate time savings benefit and ROI.
Processes approved for RPA deployment are piloted within specified regions, then rolled out to additional regions with training content developed.
Measures of Success
Decrease in time to process a transaction from the current manual processing time